Billing integration
Invoices and payments correlated against PSA contracts and ticket activity. The first billing adapter — opens the billing pillar of the unified workspace.
What Vectis syncs
The read side of the adapter. Pulled on a schedule and available everywhere the customer account surface lives.
Read-only today
This adapter pulls data into Vectis but doesn’t write back into QuickBooks Online. Rules can still react to the synced data — for example, a Pax8 subscription change can open a ConnectWise ticket or a HaloPSA action. The write-back lands in the PSA, not in QuickBooks Online.
How it correlates
Vectis is about QuickBooks Online joining your other systems around the customer account — not a standalone dashboard. Two concrete examples:
A cross-engine rule joins tickets resolved in-period against invoices issued in-period, per customer. A customer with a non-trivial ticket count and zero invoices in the same window fires a margin-leak alert — the most expensive billing miss MSPs routinely make.
The customer hub shows each account's invoiced-this-month total against its contracted monthly value. Drift flags up immediately rather than waiting for the quarter-end reconciliation.
Overdue invoices feed into the account health score. A customer slipping on invoices AND spiking tickets simultaneously is the renewal-risk signal the CSM board should see without leaving Vectis.
Setup snapshot
Click Connect QuickBooks in Vectis admin; you'll be redirected to Intuit to pick the realm (company) and authorize the scope. Phase 65 ships sandbox-first — connect a sandbox realm and confirm the sync before pointing production credentials at your live company. Intuit refresh tokens expire after 100 days; Vectis warns at 14 + 3 days and requires a one-click reconnect before the cutoff. Webhooks are optional but recommended: register the Vectis webhook endpoint in the Intuit developer app and paste the verifier token into Vectis to authenticate incoming deliveries.
Full setup guideavailable after signup
14-day free trial. Connect QuickBooks Online at signup. See every customer with their full context on day one. Cancel anytime during the trial at no charge.