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Vectis
The unified workspace for MSPs

Every customer. Every tool.
One page.

Vectis pulls every customer’s data from every tool you run — PSA, RMM, backup, network, docs, billing — into one account. Reply to tickets, acknowledge alerts, and fire rules across all of them, without switching tabs.
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acme-mfg.mspvectis.com/customers/acme-manufacturing
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AM
Acme Manufacturing
5 systems · 7 open tickets
OverviewTicketsDevicesBackupsTimeline
T-4820Disk > 90% on file-srv01
P2
T-4819VPN auth failure — Sarah K.
P3
T-4821M365 license sync queued
P4
Or

Connects what you already run.

  • ConnectWise logo
    ConnectWise
  • Autotask logo
    Autotask
  • HaloPSA logo
    HaloPSA
  • NinjaOne logo
    NinjaOne
  • Atera logo
    Atera
  • Datto logo
    Datto
  • Keepit logo
    Keepit
  • IT Glue logo
    IT Glue
  • Hudu logo
    Hudu
  • Microsoft 365 logo
    Microsoft 365
  • QuickBooks logo
    QuickBooks
  • Pax8 logo
    Pax8

Tuesday, 9:47am

The alert hits. The ticket exists.

A high-severity disk alert fires on a customer’s file server. Twelve seconds later a ticket exists on the right board, with the alert payload as the first note, routed to the tech who owns that customer. The rule had a 24-hour correlation window, so a ticket already opened from the morning standup doesn’t duplicate. Your tech sees a queue, not an inbox.

The phone rings

A customer calls. You answer in one tab.

“Did our backups run last night?” The old answer: open Datto, check the last-successful column, switch to Veeam for the VBR jobs, switch to Keepit for M365, switch back to the PSA to log the call. The Vectis answer: open the customer, click Backups. Every source on one tab, every job with status and last-run and protected bytes. You answered before they finished asking.

What MSPs say

Operators trust Vectis to run their day.

“I've tried the dashboard tools — they show you what happened, then you still have to go somewhere else to act on it. With Vectis I'm handling it right there. Tickets, alerts, backup status, licensing, billing, one screen per customer. The techs started using it without a rollout meeting.”

Dillon Simmons

OwnerHalf Past Five Technologies

Read the full story

What’s in the box

Every tool, one workspace.

The daily MSP workflow rebuilt around the customer account. Every capability ships on every tier, unlimited integrations included.

  • The customer hub — every tool, one page

    Open any customer. PSA tickets, RMM devices, backup status, contract, MRR, M365 posture, and a merged timeline render on one page. Reply, acknowledge, and create inline — every action writes back to its source through an audited connector.
    ConnectWiseNinjaOneDattoQuickBooks

  • Cross-tool rules — write back to the source

    Triggers in one tool, conditions across the rest, actions that mutate the right system. Every rule ships with dry-run, per- integration rate limits, and a dead-letter queue. The engine logs every write before it sends it.
    NinjaOneConnectWiseVeeam

  • Timeline — every event, merged

    Ticket replies, alert fires, backup runs, invoice events, internal notes — pulled from every connected system into one chronological stream per customer. Source tags and a date scrubber let you replay any day in seconds.
    AutotaskDattoKeepitQuickBooks

  • Query builder — ask anything, point-and-click

    Join across customers, tickets, alerts, assets, and licensing without writing SQL. One-click Excel export. A frozen allowlist of joinable tables so a misclick can never trip a schema scan, and so the surface is safe to expose to non-engineers.
    HaloPSAHuduPax8

  • Customer portal — branded, per-tenant

    A self-serve portal your clients actually use: tickets, devices, backups, contracts, invoices, security posture, M365 health. Branded URL with your colors, no Vectis chrome. Submitted tickets route straight to your PSA.
    Microsoft 365IT Glue
Data points unified per customerTickets, devices, alerts, jobs, contracts, posture, MRR.
Integrations · zero credential-sharingPSA, RMM, backup, distribution, billing, M365.
Built by ex-MSP operatorsWe run the support inbox ourselves — every reply from a human who can also change the code.

For your stack

Open MCP endpoint — connect any client, or none.

Vectis exposes your tenant data over the open Model Context Protocol. Point Claude Desktop, Cursor, ChatGPT, or any MCP-compliant client at it. Read, write, run rules. Vectis itself never calls a model; the protocol is the product.

# Add as an MCP server in any compliant client:
endpoint  https://<your-tenant>.mspvectis.com/api/mcp
auth      Bearer vct_pat_<your-token>

Read the setup guide →

Pricing

Pay for what you manage.

30-day free trial on every plan. No card required at signup. Unlimited integrations on every tier. Month-to-month, cancel anytime.

Founding 1050% off, locked in for life for the first 10 paying customers. No anniversary cliff.

10 of 10 spots remaining

Starter

Every tool, every customer. Add overage if you grow past 15.

$299/ mo

$150 / mo for the first 10 customers (forever).

  • 15 customers included, $15 per extra customer
  • Unlimited integrations
  • Unlimited users
  • Cross-tool rules engine
  • Account hub + timeline
  • Customer portal available as $99/mo add-on
Start free trial
Recommended

Growth

For MSPs scaling past their first hire — portal included.

$799/ mo

$400 / mo for the first 10 customers (forever).

  • 75 customers included, $12 per extra customer
  • Unlimited integrations
  • Unlimited users
  • Everything in Starter
  • Customer portal included
  • SSO (OIDC + SAML)
Start free trial

Scale

Flat rate, unlimited customers. No metering surprises.

$1,500/ mo

$750 / mo for the first 10 customers (forever).

  • Unlimited customers — flat rate, no overage
  • Unlimited integrations
  • Unlimited users
  • Everything in Growth
  • Priority support window
  • Custom rule templates
Start free trial

Enterprise — flat-rate, custom MSA

For multi-region MSPs with custom procurement, signed-MSA, and dedicated-tenant requirements.

Tell us about your team

A real person from our team replies within one business day. No sales sequence, no qualification call required.

We use your details to reply to this inquiry only. We don’t enroll you in sequences.

Book a walkthrough →Full pricing details →

Security & isolation

Where your data lives.

The full posture — SOC2 progress, host-security tooling, and incident-response procedures — lives on the security page.

How we secure your data →

  • Per-tenant Postgres

    Every workspace gets its own database. No shared rows, no shared schemas, no noisy-neighbor query plans.

  • AES-256 credentials

    Integration secrets are encrypted at rest with a key held outside the database. Stored, rotated, and audited.

  • MFA on every staff account

    Operator MFA is enforced by default — TOTP and WebAuthn. Sessions are HttpOnly, Secure, SameSite-strict, with 8-hour inactivity expiry.

Start your 30-day trial.

Connect your PSA and RMM, see every customer and every tool on one page, no card required.
Start 30-day free trialBook a walkthrough