Vectis vs Kaseya IT Complete.
Kaseya IT Complete bundles a huge surface area — VSA, BMS, Datto, IT Glue, Spanning, and more — under one master agreement, and for MSPs that want one paper across the whole stack the bundle is a real lever. The trade is well-known: onboarding is heavy, pricing is opaque, and the customer becomes deeply tied into one vendor's roadmap. Vectis takes the opposite approach: keep the PSA, RMM, backup, and documentation tools your team already chose, and join them on one customer workspace with transparent pricing and a self-serve trial.
Side by side
The capabilities, row by row.
Where Kaseya IT Complete does something better today, the row reflects that — we mark wins on both sides.
- Vectis
- $299/mo (Starter)
- Kaseya IT Complete
- Bundled quote; price varies by suite
- Vectis
- 15 customers (Starter) → Unlimited (Scale)
- Kaseya IT Complete
- Sized by suite + endpoint count
- Vectis
- Yes30-day trial, no card, no sales call required
- Kaseya IT Complete
- NoDemo and contract negotiation required
- Vectis
- YesThree tiers + Enterprise, published
- Kaseya IT Complete
- NoPublished list price is rare; deals are quoted
- Vectis
- YesIntegrates with ConnectWise, Autotask, HaloPSA, NinjaOne, Atera
- Kaseya IT Complete
- PartialBundle assumes Kaseya VSA + BMS; outside-Kaseya integrations exist but are second-class
- Vectis
- YesOne engine across PSA, RMM, backup, and billing
- Kaseya IT Complete
- PartialPer-product automation; cross-suite rules are limited
- Vectis
- YesCustomer hub joins every connected system per account
- Kaseya IT Complete
- PartialCross-product views via BMS + IT Glue; not a single hub
- Vectis
- YesSource-tagged chronological stream per customer
- Kaseya IT Complete
- NoPer-product activity logs, not a merged stream
- Vectis
- YesPer-MSP-flat add-on, every customer included
- Kaseya IT Complete
- PartialPer-product portals (BMS, IT Glue, Vorex)
- Vectis
- YesOpen MCP server for any compliant client
- Kaseya IT Complete
- NoNot published
- Vectis
- YesDocumented OpenAPI, personal access tokens
- Kaseya IT Complete
- YesPer-product REST APIs
- Vectis
- Email-first, month-to-month
- Kaseya IT Complete
- Account team + tiered support, annual contract
When to pick Kaseya IT Complete
Their strongest case.
Pick Kaseya IT Complete if you are already running multiple Kaseya products (VSA, BMS, IT Glue, Datto) and the supplier-consolidation math works for your business. The native handoffs inside Kaseya's own suite are real, and if you want one quarterly business review covering PSA, RMM, backup, and documentation under one master agreement, that's what IT Complete is designed for.
When to pick Vectis
Where we win.
Pick Vectis if you've deliberately picked best-of-breed across PSA, RMM, backup, and billing and don't want to retool the entire stack to get a unified customer view. Vectis joins your existing tools — ConnectWise or Autotask, NinjaOne or Datto, Pax8, QuickBooks — into one customer workspace from $299/mo, with the pricing on the page and the trial available without a sales call. The lever you keep is your existing vendor choices; the lever you skip is the multi-product consolidation bet.
A concrete shopping decision
A 75-customer MSP walks into this question.
Take a 75-customer MSP running Autotask, NinjaOne, Veeam, and QuickBooks. Kaseya IT Complete would propose moving the PSA to BMS, the RMM to VSA, and the backup to Datto — a real migration plan with a real bill and a real risk of friction during the cutover. Vectis joins the same four systems on the Growth tier ($1,499/mo) in an afternoon, keeps the team's existing vendor relationships intact, and ships month-to-month so the MSP can change its mind without breaking a contract. Kaseya's pitch is supplier consolidation; Vectis's pitch is workspace consolidation.