Documentation integration

Hudu

Documentation from Hudu on the same page as tickets, alerts, and backups — without syncing passwords.

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What Vectis syncs

The read side of the adapter. Pulled on a schedule and available everywhere the customer account surface lives.

Companies → customer accounts
Articles with titles, bodies, and tags
Assets with fields, grouped by asset type

Read-only today

This adapter pulls data into Vectis but doesn’t write back into Hudu. Rules can still react to the synced data — for example, a Pax8 subscription change can open a ConnectWise ticket or a HaloPSA action. The write-back lands in the PSA, not in Hudu.

How it correlates

One customer, every tool.

Vectis is about Hudu joining your other systems around the customer account — not a standalone dashboard. Two concrete examples:

Runbook link, right next to the ticket

A dispatcher opens a customer and sees Hudu articles and asset records in-page — no 'one sec, let me open Hudu in another tab' while the customer waits. Hudu remains the source of truth; Vectis links back for passwords.

Docs that stay with the customer

Every Hudu asset joins the customer hub next to the RMM devices for that same customer. Verify a laptop's serial, warranty, and documented owner in one view.

Setup snapshot

What connecting looks like.

In Hudu, go to Admin → API Keys and create a key under a dedicated service user whose permissions match what Vectis should see. Paste your Hudu tenant URL and the API key into Vectis. Vectis tests with /api/v1/companies before saving. Passwords are never synced — the UI links out to Hudu when a tech needs access.

Full setup guideavailable after signup

Try Vectis with Hudu.

14-day free trial. Connect Hudu at signup. See every customer with their full context on day one. Cancel anytime during the trial at no charge.

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