Asset lifecycle integration
Pull live warranty expiry dates and service level from Lenovo's Warranty Lookup API — every Lenovo device shows accurate coverage without a manual lookup.
What Vectis syncs
Vectis calls the Lenovo Warranty Lookup API for each Lenovo-manufacturer asset across your connected RMMs. For each serial number, Vectis picks the latest-expiring warranty end date and records the warranty description (e.g. Premier Support, Onsite NBD, Base). The result writes onto the asset record in Vectis and shows on the customer hub without touching the originating RMM.
What you can do
Lenovo Warranty is a read-only enrichment connector — Vectis pulls coverage data from Lenovo and writes it onto asset records. Assets with lapsed or near-expiry coverage surface automatically in lifecycle views and can trigger rules (e.g. open a renewal ticket in the PSA when a device enters its 90-day window). No write-back to Lenovo is supported or needed.
Honest about the limits
The Lenovo Warranty Lookup API issues one HTTP call per serial number (no batch endpoint), which can make first-sync slower on tenants with large Lenovo fleets. Vectis sequences calls with rate-limit awareness. Devices with missing or unrecognized serials return no warranty data; Vectis logs the gap rather than estimating.
How it correlates
Lenovo Warranty on the customer account hub alongside every other system you run — not a standalone dashboard. A few of the most common shapes this takes:
Vectis matches Lenovo assets by serial number across all connected RMMs and populates warranty expiry and tier without a CSV import or manual lookup. Devices expiring in the next 90 days surface automatically in the lifecycle module.
The customer hub shows Lenovo warranty status on the same asset row as backup coverage, patch compliance, and RMM alert count — so a device with lapsed warranty and an open alert stands out without a separate report.
Setup snapshot
Contact Lenovo or use the Lenovo partner portal at supportapi.lenovo.com to request a Warranty API client ID. Enter the issued client ID in Vectis admin → Integrations → Lenovo Warranty. Vectis validates with a test call before saving, then queues a background sync to enrich all Lenovo assets by serial number across your connected RMMs.
# In the Vectis hub, add the connector:
category Asset lifecycle
vendor Lenovo Warranty
status PlannedOther Asset lifecycle integrations
Pricing
Lenovo Warranty is available on every Vectis tier — $299/mo and up. See pricing
Also reachable over MCP — bring your own client → /mcp
