Asset lifecycle integration
Warranty expiry, purchase date, and end-of-life data from ScalePad — on every device in the customer hub, regardless of which RMM manages it.
What Vectis syncs
ScalePad clients map onto Vectis customer accounts on first sync (auto-matched to your PSA companies by name), and from there Vectis pulls every hardware asset with its warranty expiry date, purchase date, and warranty tier. End-of-life status syncs per device as reported by ScalePad. Serial-number-based warranty enrichment writes back to NinjaOne, Kaseya, N-able, and Atera assets so the lifecycle data is consistent across every RMM Vectis touches.
What you can do
ScalePad is a read-from-ScalePad, write-into-RMM adapter: Vectis doesn't modify anything inside ScalePad, but it does enrich your RMM assets with ScalePad-verified warranty dates by serial number on every sync. The customer hub shows each device's warranty status, purchase date, and estimated refresh value next to PSA tickets and RMM alerts; devices past standard lifespan or within 90 days of warranty expiry fire lifecycle-engine events automatically — no manual export needed.
Honest about the limits
ScalePad's list endpoints don't support incremental filters, so every Vectis sync is a full pull of all clients and hardware assets. That's a vendor-API constraint, not a Vectis choice; expect sync times to grow linearly with fleet size on multi-thousand-asset tenants. The warranty write-back to NinjaOne, Kaseya, N-able, and Atera uses serial number as the match key — devices with unknown or duplicate serials don't get enriched (Vectis logs the gap rather than silently picking a winner).
How it correlates
ScalePad Lifecycle Manager on the customer account hub alongside every other system you run — not a standalone dashboard. A few of the most common shapes this takes:
ScalePad sources warranty data directly from manufacturer APIs. After the sync, each device in Vectis shows the ScalePad-verified expiry date — not an estimate from the RMM agent. Devices expiring in the next 90 days surface in the lifecycle module automatically.
The customer hub shows each device's warranty status, purchase date, and estimated refresh value alongside PSA tickets and RMM alerts. When a device is past standard lifespan or within 90 days of warranty expiry, the lifecycle engine fires an event — no manual export needed.
ScalePad warrant enrichment updates NinjaOne, Kaseya, N-able, and Atera assets by serial number in a single sync. A refresh report across your full fleet doesn't require running four separate RMM reports — it comes from the Vectis asset table with ScalePad dates on every row.
Setup snapshot
ScalePad's setup is one of the lightest in Vectis — head to Manage your account → API → + New API key in ScalePad and generate a dedicated key for Vectis. Copy the key into Vectis; ScalePad is SaaS-only with a fixed endpoint, so no region or tenant URL is needed. Vectis tests with a paginated clients query before saving so a typo'd key fails fast. The first sync pulls every client and hardware asset end-to-end; subsequent syncs are full pulls because ScalePad's list endpoints don't support incremental filters. Warranty dates write back to matching RMM assets (NinjaOne, Kaseya, N-able, Atera) by serial number on every sync.
# In the Vectis hub, add the connector:
category Asset lifecycle
vendor ScalePad Lifecycle Manager
status Read-onlyOther Asset lifecycle integrations
Pricing
ScalePad Lifecycle Manager is available on every Vectis tier — $299/mo and up. See pricing
Also reachable over MCP — bring your own client → /mcp
